Frequently Asked Questions


What is XACK -High Security Bag-?

XACK is probably the safest bag on earth ! It consist of special high tech materials, that can endure extreme situations. XACK is easy to wear and looks great.


  • German quality standards
  • Extremely durable
  • Top notch theft protection

Why can I only order one XACK?

The production of XACK is very cumbersome and requires a high degree of precision. Many steps need to be done by hand. Due to the complexity, only a handful of craftsmen possess the skills to produce the perfect XACK. We want to offer you the best quality and not a mass produced item. The high demand prompts us to strictly limit the order quantity to one XACK at this time.

Is XACK 100 % theft proof?

Even a vault does not offer guarantee against theft. With enough time and heavy equipment, anything can be stolen. Luckily the common thief has neither. Once a thug sees, that it takes too long to steal, he will move on to the next victim. XACK protects your property like no other.

Can I have XACK in different colors?

XACK is only available in grey. Other colors are not planned.

How can I pay?

We offer payment by PayPal, Credit Card and AmazonPay.

Can I pay in my home currency?

All payments are processed in EUR. For your convenience we provide a currency converter on our checkout page. Your credit card company will automatically charge you in your countries currency.

How fast can you deliver?
  • Germany: 1-3 business days
  • Europe: 3-10 business days
  • North America: 4-12 business days
  • Rest of the World: 5-14 business days

Free shipping around the globe!
We usually dispatch your order the same day. If XACK should not be in stock, we do recommend you to order today. Orders are strictly handled on a “First-Come-First-Served” base.

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customer satisfaction